Does the product have a warranty?

All products sold on CrocoShop include an official manufacturer warranty. The warranty period may vary by brand and product category, and details are shown on the product page.

How long does delivery take?

In Tbilisi, delivery usually takes 1-2 business days. For regions, delivery typically takes 2-4 business days, depending on the address and courier schedule.

Can I pay in installments?

Yes. Installment options are available for selected products in collaboration with partner banks. Available terms are shown during checkout.

Can I return or exchange a product?

You can request a return or exchange according to our return policy. The product must be in original condition and include all accessories and packaging.

How can I track my order?

After placing your order, you can see its status from your profile in the Orders section. You will also receive updates via phone or email.

Are prices and stock updated in real time?

Yes, prices and availability are synced regularly. In rare cases, final confirmation may happen during order processing.

Can I place an order without registration?

You can browse all products without registration. For checkout and order tracking, creating an account is recommended for a smoother experience.

How can I contact support?

You can contact our support team via hotline, social channels, or contact form during business hours. We will respond as quickly as possible.

Is my personal data secure?

We process and store personal data according to our privacy policy and industry best practices to protect your information.

Frequently Asked Questions

All Categories

Yes. Corporate purchases are available. Contact our corporate team to receive a personalized offer, invoicing details, and fulfillment support.

Does the product have a warranty?

How long does delivery take?

Can I pay in installments?

Can I return or exchange a product?

How can I track my order?

Can I purchase as a legal entity?

Are prices and stock updated in real time?

Can I place an order without registration?

How can I contact support?

Is my personal data secure?